• To provide a conclusive proof of the genuineness of documents;
• To afford publicity to transactions;
• To prevent fraud;
• To afford facility for ascertaining whether a property has already been dealt with; and
• To afford security of title deeds and facility to proving titles in case the original deeds are lost or destroyed.

1. Program will be formulated for delivering quality service within the minimum possible time in an equitable, fair and transparent manner to the full satisfaction of the beneficiary.

2. Implementation of plan of action for improving the quality of service delivery. The services have to be delivered in a manner that is people cantered, efficient, effective, equitable, affordable, sustainable and accessible to all. Quality service delivery to be recognized as the right of a citizen.

3. Continuous improvement of methods, processes and standards would be put into practice. This will be achieved through the process of modernization based on adoption of e-governance tools, emphasis on simplification of rules and greater delegation of authority to levels that actually deliver public services.

4. The whole process would be backed by capacity building efforts to upgrade skills, effecting change of attitudes and enhancement in the service level efficiencies. Ensuring politeness and courtesy on the part of personal while interacting with public.

5. Clear standards of service would be laid down to enable citizens, policy makers and service providers to track service performance and take corrective action wherever necessary